Cytescale — AI customer intelligence

Stop losing revenue
you could see coming.

Cytescale connects your CRM, product usage, and support data — and gives your CS team a daily AI brief on which accounts are at risk, which are ready to grow, and what to do next. Live in one week. No new tools.

Get early accessHow it works
Live in one weekNo Gainsight adminWorks with your stack
How it works

From raw data to action.

Connect your tools, let AI find the signals, get briefs where your team lives.

app.cytescale.com/integrations

Integrations

0/5 connected

Connect your data sources to start syncing.

HubSpotCRM
Connect
MixpanelProduct analytics
Connect
ZendeskSupport tickets
Connect
StripeBilling
Connect
SegmentCDP
Connect
app.cytescale.com/dashboard

Daily Brief

Today
—At risk
—Upsell ready
—Healthy
—NRR
Accounts requiring attention
Churn risk
Novalink SaaS
$42K ARR · 8 seats
83risk
DAU −54% · Champion left · 2 P2 tickets open 14+ days
Upsell
Brightfield Analytics
$18K ARR · 12 seats
$14Kopp.
Usage +140% · 5 seats over plan
Slack — CS Team
#customer-alerts 8
Cytescale briefs will appear here
CCytescale9:01 AM
Daily Customer Brief — 3 accounts need attention
Churn riskNovalink SaaS — score 83
DAU −54% · Champion left · 2 P2 tickets 14+ days
Delivered to #customer-alerts ✓
Why Cytescale

Built for signals.

Not another dashboard — AI that reads, reasons, and acts.

Handling Complex Data

Correlates CRM, analytics, support, and billing — however messy your stack.

Natively AI-Built

Every feature powered by models trained on customer success patterns.

Smart Insights

Explains why accounts are at risk and what to do about it.

Daily brief

Your CSMs wake up to this.

Prioritised accounts, clear reasons, ready actions.

Good morning, Sarah
3 accounts need attention
Churn risk34d to renewal
Novalink SaaS
$42K ARR · 8 seats
83
risk
DAU −54% · Champion left · 2 P2 tickets 14+ days
Draft outreach Playbook
Upsell88d to renewal
Brightfield Analytics
$18K ARR · 12 users on 5 seats
$14K
opp.
7 shadow users · API limits 4×/wk · NPS 9
Upsell proposal
Support spike61d to renewal
Ironpetal HR
$29K ARR · 15 seats
3×
tickets
Tickets tripled · payroll integration · 4.2d vs 1.1d SLA
Check-in Cross-sell
Features

Everything you need.

Nothing you don't.

Churn risk alerts
One explainable risk score across usage, support, and renewal.
Upsell detection
Expansion signals flagged with estimated ARR.
Cross-sell matching
Workflow gaps matched to your catalogue.
Outreach drafts
Context-aware emails — not templates.
Slack delivery
Briefs where your team already works.
QBR auto-prep
Timeline and talking points in one click.
Portfolio view
At-risk ARR and expansion pipeline.
Impact tracking
Every account saved and upsell converted.
By the numbers

The data speaks.

60–90
days early churn signals appear
2–3h
saved per CSM every Monday
40%
of new ARR from expansion
5 days
to first live insight

Let's talk.

Early access for CS teams. We'll reach out within 24 hours.

Reply within 24 hours. No spam.